Terms and Conditions
AccountsNet provide online accountancy services to businesses throughout the UK. We provide general information on our site, which we hope you will find useful.
We provide detailed advice and support to our clients as well as a fully integrated online accountancy system, within a secured area of the site.
“we”, “us” and “our” means AccountsNet Chartered Accountants Limited
“client”, “you”, “your”, “your company” and “directors” will be used for the client in all cases throughout.
We reserve the right to alter these terms and conditions at any time giving you 30 days notice.
2 Our Services
2.1 We will undertake all reasonable aspects of your company’s accountancy and taxation requirements. A list of services and our fees are available on the website.
2.2 Any additional services outwith that agreed may incur additional charges which will be confirmed and agreed in writing prior to commencement.
2.3 We do not undertake responsibility for and in respect of any matters arising from services or information provided by any previous suppliers of accountancy services.
2.4 We are not authorised to and do not give investment advice and we shall have no liability whatsoever to you in connection with investment advisory matters.
3 Your obligations
3.1 You are legally responsible for making correct returns, by the due date and for making tax payments on time. If you fail to meet any deadlines you may incur automatic penalties, surcharges and / or interest charges.
To enable us to carry out work on your behalf you agree to:
3.2 Undertake to ensure that you provide full information and documentation and that all such material provides full disclosure of all sources of income, charges, allowances and capital transactions and that the information you provide to us or that is provided to us on your behalf is complete, true and accurate, and relevant to you, your company and/or your respective affairs.
3.3 Ensure that you keep us informed of any change of address, telephone or email.
3.4 Send us all relevant transaction information on a monthly or yearly basis using our secure online facilities.
3.5 Upon receipt, forward all copies of Inland Revenue statements of all correspondence received from HM Customs and Revenue and Companies House to enable us to deal with them as necessary and within the statutory time limits.
3.6 Regularly check for communications from us so that you are fully aware of any changes in the services that are to be implemented.
3.7 Agree to indemnify us in respect of any losses or damages suffered by us as a result of any misrepresentations or any dishonesty and/or fraudulent behavior on your part or that of others providing information to us on your behalf.
4.1 In all cases the agreed fee must be paid monthly or on receipt of invoice.
4.2 For monthly services, the payment method used is Direct Debit.
4.3 You will be given at least 30 days notice of any change taking place to the agreed fee structure.
4.4 Transfer fees are applicable if you wish to transfer to us part way through your business year. The transfer of the first 3 months is free of charge, the remaining months will incurr a fee. Payment will be spread over the remaining months of your business year and our standard payment terms will apply.
4.5 You will be invoiced separately for any additional fees incurred that fall outside your agreed service levels, for example, HM Custom and Revenue enquiries. These fees will be agreed with you in advance and invoices are to be paid within 30 days of the invoice date by cheque, BACs or Direct Debit.
4.6 All fees are fixed and there will be no reductions or refunds for services not utilised.
4.7 In the event you become more than 60 days in arrears, in respect of your fees, we reserve the right to suspend our service to you which includes access to your online account until all outstanding fees are paid.
5.1 Either party can terminate the supply of this service at any time providing written notice is given. The termination becomes effective at the beginning of the next billing cycle following cancellation of your direct debit.
5.2 In the event of termination, no charge will be applied for closing down your business or transferring to another accountant.
5.3 We reserve to right to hold all records and information until full payment of any arrears is made.
5.4 In the event of termination we will undertake subject to the above terms to provide all records (including up to date accounts) up to the specified date of termination. We shall only prepare and provide statutory accounts in respect of a particular financial year if you were a client as at the end of such financial year.
6.1 It is your responsibility to keep your username and password confidential and not divulge it to any third parties.
6.2 We will not be responsible for any viruses passing through our website or through email although we will use the latest technology to prevent this happening where possible. It is the responsibility of the recipient to carry out a virus check on any attachments received.
6.3 Client data is held on servers located within secure facilities conforming to the highest industry standards for security and authentication.
6.4 We use industry standard 128-bit SSL encryption to ensure that all communications between the client browser and our servers is secure.
6.5 We undertake that your data will be held in confidence and will never be given or sold to any third parties under any circumstances.
7 Warranties and Exclusions
7.1 Any advice we give to you is for your sole use and does not constitute advice to any third party with whom you may communicate it to.
7.2 We shall not be liable for any losses, penalties, surcharges, interest or additional tax or loss of use of software or data or for any indirect, consequential or special losses whatsoever and howsoever arising from the services provided by us to you or your inability to use or access the services.
7.3 We are not responsible for any delay or failure in carrying out our services under this agreement for reasons beyond our reasonable control including but not limited to the acts or omissions of a third party, your failure to perform your obligations, including the supply of information, your failure to act on our advice or respond promptly to communications from us or the tax authorities, government action or any other major event.
7.4 Nothing in this agreement shall serve to limit or exclude our liability in respect of fraud or in respect of death or personal injury caused by our negligence.
7.5 The entirety of this clause shall survive the termination of this agreement for whatever reason.
8 Retention of Records
8.1 During the course of our work we will collect information from you and others acting on your behalf and will return any original documents to you following preparation of your accounts and/or returns. You should retain these records for a period of 6 years from the 31 January following the end of the tax year. This period may be extended if there is an enquiry into your tax affairs.
8.2 Certain documents may legally belong to you but we intend to destroy correspondence and other papers we store which are more than 7 years old, unless the documents are deemed by ourselves to be of continuing significance. You must tell us if you require retention of a particular document